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Looking
for ways to cut costs has become a way of life in most medical
offices and institutions. One very efficient way to reduce
expenditures has been found to be the outsourcing of medical
transcription services. In the past medical and business transcription
was performed by in house based employees. This means that
the institution not only had to pay salaries, health care
benefits, vacation and sick pay for their employees, they
also had the expense of the physical space and equipment needs.
Hospitals and other institutions have found that outsourcing
of their transcription needs
eliminates
some of these internal management responsibilities and costs.
Most institutions pay on an average 28 to 36 percent more
for their in house transcription then they would pay for the
same if it was outsourced. Studies done in the past have found
that a production based transcriptionist working in her or
his home has a cost of nearly 37 percent less per character
than an in house transcriptionist.
Another consideration of outsourcing transcription
is accuracy of work and turn around time. Even with on site
transcriptionists many hospitals have physician complaints
regarding the quality and accuracy of the transcription and
the turn around time of their dictations. Turn around time
is directly related to the productivity of the worker. It
was found that on site transcriptionists have many more disruptions
and a much lower production rate when compared to outsourced
transcriptionists.
JThe on site transcription production rate
is around 39 percent less than production based and home based
transcription production rates. At the completion of a nearly
two year study it was found that hospitals and other institutions
could save as much as 33 - 38 percent a year utilizing outsourced
transcriptions services. |
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